Category Archives: Spaces

Into the Next Normal

Hard to believe it’s been two years since the sudden closure of these Libraries upended our work and forced us to rethink how we continue to operate in a world that has the potential to throw such wild curveballs. A lot of the work we did before will likely return much as it was before we left the Forty Acres and adjusted to the boxed in screen of video interactions that would become the workspace for much of our library work for an extended period.

But much of the change required to keep the Libraries running through the remote period and into the initial reopening of spaces and return to in-person activity will remain in place as we enter the next normal. The paradigm of normal has shifted irrevocably thanks to a health crisis that has cost over 5 million lives, upended social practices and impacted the way we behave in so many ways, positive and negative. There was a normal before we knew of COVID-19, and there is a different normal as we proceed. To address that next normal, there are changes that won’t disappear, even when the pandemic eventually does.

So, what are the sustainable, smart changes that the Libraries will continue going forward?

Accessibility to Online Resources. The primacy of digital access was clear immediately upon the arrival of COVID. Without a robust online presence, academic enterprise and research innovation would have been greatly hindered, but through quick negotiation affected by a shared interest in continuity with providers, staff were able to ensure the best possible resources were available through emergency accommodations by the publishers, and favorable decisions about access to resources in HathiTrust. That experience provides a blueprint for continued access to resources and can inform future negotiations with publishers and content partners.

IDEA and Collections. One byproduct of the crisis was our captivity to a constant stream of news, and the effect of social upheaval on our strategic practices. The racial reckoning provided an opportunity to reflect on collections strategy and recalibrate our orientation. A project to diversify the collections is already well underway and will be a permanent part of our thinking going forward. And new digital applications like Spotlight will allow for the curation and highlighting of materials that reflect the breadth and diversity of our user community’s interests.

“Our time away from campus was not limited to the suffering brought on by the pandemic,” explains Head of Information Literacy Services Elise Nacca. “The murder of George Floyd prompted vital conversations on our campus, including interrogating whose story gets told at this University and what responsibility do we have to seek out diverse viewpoints? Critical pedagogy asks us to interrogate how power shapes the creation of and access to information. I worked to address in my classroom the gaps and silences in scholarship and how students can use our resources at the Libraries to seek out perspectives missing from the conversation.”

Promoting Legacy Content. The launch of the Libraries’ Digital Asset Management System (DAMS) in 2019 couldn’t have been more fortuitous, providing a framework and processes for sharing extant digital content with a community that was abruptly cut off from physical access to primary resources. Innovative thinking aligned with open access principles to realize opportunities for leveraging the DAMS for collaborative work. One such example is work on the David Reichard Williams Collection at the Alexander Architectural Archive, where staff enlisted a larger group of formal and citizen scholars to build out metadata for the collection through a crowdsourcing effort. This novel approach can be applied with equal effect even during a period that doesn’t require distance between contributors.

“We made a big push to provide more digital access to library resources,” explains Sean O’Bryan, Assistant Director of Access. “Along with exponentially increasing identification, description and ingest of content into the DAMS, we also took advantage of HathiTrust Emergency Temporary Access Service (ETAS) making these digital surrogates easily discoverable in Primo (the Libraries’ content discovery system). This immediate benefit of providing a ‘virtual library’ during the pandemic has informed our exploration of controlled digital lending in order to advance that potential post-pandemic.”

The Dawn of the Virtual Session. Perhaps one of the most important evolutions of the pandemic was the development of collaborative meeting platforms like Zoom and Teams, allowing the adaptation of in-person services and expertise in a virtual environment. Research consultations, workshops and meetings all migrated to these platforms out of necessity during the pandemic, and now they have become a regular, and likely permanent fixture in how we interface with our constituents.

“One of the biggest changes made after the start of the pandemic was a switch from exclusively in-person workshops to completely virtual Zoom webinar-based workshops,” says Geospatial Data Coordinator Michael Shensky. “It wasn’t initially clear whether patrons would show up in the same numbers we had come to expect for in-person workshops, but we found that attendance for virtual workshops was actually significantly higher than for in-person workshops on similar topics that were organized during semesters prior to the pandemic.”

Having access to expert librarians for reference support is a core function at academic research institutions, and so the sudden impact of closures on research consultations – a service that was mostly an in-person exercise – could have been detrimental. Once again, Zoom provided a ready solution for an unexpected challenge. “It’s a great format for this type of work and allows people to meet with us from wherever they are,” says Jenifer Flaxbart, Assistant Director of Research Support and Digital Initiatives.

“Zoom was a godsend, for many reasons, and it’s now a staple in all facets of our work,” continues Flaxbart. “These virtual learning tools and platforms can be used both synchronously and asynchronously, and they permit global-level engagement, 24/7.”

Collaborating in the Digital Space. Teaching and learning online is not so easy to navigate successfully, and not every tool is equal, but what did work was using online whiteboards such as Padlet and Google Jam Boards during instruction sessions. These tools allow students to post ideas and responses quickly and teachers can see the posts in real time to facilitate discussion. Students can see what their colleagues are posting as well, and can participate anonymously. These tools will continue to find a space as in-person teaching and learning continues to ramp up with the gradual return to campus.

Where’s the Community? One of the greatest losses of the departure from campus at the arrival of the pandemic was the bustle and din of activity in Libraries’ spaces. When students returned in a limited capacity, the hesitancy created by risk factors made for a slow return to formerly beloved student congregation areas. Amplifying the challenge of providing a communal and collaborative workspace is the disparate experience of latter career students and those whose academic life began in a remote environment. Navigating the adapted needs of users in the physical space is a hard road of work ahead, but with the earnest return to campus, we’re seeing increasing traffic in spaces, and an expansion of in-person services, though not at pre-pandemic levels, yet.

“Teaching first year students, you’re always aware of the challenges someone coming to our campus for the first time might face,” says Elise Nacca. “It’s big and overwhelming and it’s easy to get lost physically and mentally. Before the pandemic sent us all home, I don’t think I appreciated how much most students really love being on campus and how much many lost staying home. I saw a lot of sad faces in Zoom classrooms and a lot of silent black boxes staring back at me. I wondered more than ever how they were feeling.”

“This led us to include more inclusive teaching practices into our work. This could be something simple like using inclusive language and examples in search demos to more intensive work, such as providing multiple formats for engagement with course materials,” explains Nacca. “I included more videos and screenshots of my content because I felt like I could not check in with students as easily as I could in person in order to check if they understood a concept. A stressed-out student on a lousy internet connection could follow images of searches or watch a video on their phone if the Zoom session wasn’t easy to engage with.”

“Overall, Covid has pushed our users to embrace the ‘Platform’ even more,” says Jenifer Flaxbart. “It’s key that our staffing and services align with that and do not overemphasize Library-as-Place and in-person work needlessly, particularly with faculty and graduate students, who’ve shown they prefer remote work and virtual collaborations with librarians and related Libraries’ experts.”

Working Differently. There’s no question that the experience of almost two years in a pandemic that has separated people from a professional structure and shared space can stymie efficiencies that have been built for existing practices and processes, so in adjusting workflows to a radically different work environment, staff chanced certain operational discoveries that might’ve otherwise not been considered.

The Digital Stewardship staff took on a lot of additional work to help units across the Libraries provide access to materials that were no longer available in physical form, including support in scanning materials for ILS (interlibrary loan) requests. That workflow could have sunsetted as ILS staff came back onsite, but the experience opened the door to the idea of scanning materials for different kinds of workflows. “Now we are scanning materials for the Controlled Digital Lending pilot,” says Assistant Director of Stewardship Wendy Martin, “and will build out those workflows as needed if that becomes a service.”

Transitional projects, which are mostly one-time affairs, gained some added benefit from the peace of campus closure. The pandemic allowed Stewardship staff to approach a project to vacate Battle Hall for a renovation project (as well as some other collection moves) in a more deliberate way than might have otherwise been possible. “The Storage and Logistics team and Architecture team and Preservation team were able to work onsite while the Architecture Library was closed for the pandemic, instead of having to fit the move into an intersession period,” says Martin. “The library was closed, but staff could work onsite preparing materials, and remain socially-distant from each other as they carried out the work. Having that time and space to move that collection out of Battle was beneficial for the move out, and also informs how we will move it all back in.”

Mindset and Headspace. There’s no question that the experiences of the past two years  have affected attitudes and orientation about work/life balance. So in addition to the outward facing changes that directly impact our users, there have been efforts to take into consideration the challenges and varying experiences of Libraries’ staff. There’s a real concern that with a slew of changes like those mentioned here, burnout and exhaustion can loom behind the satisfaction of surviving such an unexpected series of challenges. Units within the Libraries are recognizing a role in making sure that the Libraries’ are taking care of its own, as well as its users.

“While new approaches to our work have been exciting and productive, they are simultaneously overwhelming,” says Jenifer Flaxbart. “Managerially, the Research Support & Digital Initiatives Engagement Team focused on communication, reassurance and ‘grace’ in acknowledging that the many stresses and moving parts and unpredictable, ever-changing conditions regarding physical, psychological and emotional health, living arrangements, family roles and obligations, financial impacts, loss and more. We aimed for those things before the pandemic and continue to give more pronounced focus to those things now.”


As these Libraries move towards certainty, we’ll bring with us lessons learned from the challenges of the last two years. Amid the experimentation – some efforts resulting in success, others not –  there is one perspective that holds both in the last normal and in the next one, stated nicely by Head of Scholarly Communications Colleen Lyon: 

“We are a really service-minded profession and organization. I knew we would do what we had to do to be responsive to our users’ sudden and very different access needs. And we did. I think we spend a lot of time asking what we could do better in this profession of perfectionists, but we need to celebrate our work, too.”


New Exhibit at PCL Looks at British WWII Propaganda

Now on view in the Scholars Commons at the Perry-Castañeda Library, a new display examines World War II-era indoctrination materials.

The exhibit, “Publicity and Propaganda: The Great Britain Ministry of Information – Daily Press Notices and Bulletins from World War II,” was curated by Gilbert Borrego, Digital Repository Specialist, and features items available in Texas ScholarWorks, including the Press Notices and Bulletins published by the MOI between 1939-1946. The Press Notices and Bulletins are among many publications and films issued by the agency during the war but UT Libraries is the only library in the world that owns this complete series.

By 1935, it was becoming apparent to the British government that war with Germany would be inevitable. To avoid public panic, the government secretly planned a new department that would control propaganda and publicity surrounding the coming war. From this work, the Ministry of Information (MOI) was born on September 4, 1939, the day after Britain’s declaration of war. The MOI was tasked with the handling of news censorship, national publicity, and international publicity in the Allied and neutral countries. Not only did the Ministry produce these daily bulletins, but they were also responsible for posters, films, radio broadcasts, pamphlets, newspaper articles, and advertisements. In March 1946, the MOI was dissolved as its mission to fight “a war of ideas,” had been completed with the end of World War II.

The Daily Press Notices and Bulletins were the main form of communication from the British Government to the public and press during World War II. These publications provided the information that the domestic and international press used to report on the war, from the British government’s point of view. Documents range from descriptions of rationing on the home front to the accounts of battles, to casualty counts and the names of those casualties amongst other information.

The exhibit is also available digitally on the Libraries’ website.

Also check out Ian Goodale’s digital scholarship exhibit, “Socialist Pamphlets: Pamphlets from the USSR, France, and the U.K.,” for another perspective on historical agitprop.

Exhibit Highlight: Inside Books Project

“You girls and guys are outstanding, and I pray that you all continue to believe in expanding the minds of us easily forgotten because sometimes it’s books that begin new journeys or just plain, old relief from the journey we chose to walk.” –testimonial from Daniel, an Inside Books Project recipient (via KUT.org)

For those who’ve lost their freedom, the seemingly small act of reading a book can be a lifeline to hope from inside prison.

A new exhibit in the Scholars Commons at the Perry-Castañeda Library examines the work of a local nonprofit and the positive impact that work is having on the lives of incarcerated individuals.

Origami by a death row inmate.
Origami by a death row inmate.

The Inside Books Project (IBP) is books-to-prisons collective founded in Austin in 1998. People incarcerated throughout Texas send requests to IBP for free literature, and volunteers respond with a package of books and personalized letter. In exchange, many recipients have sent art, poetry, prose and other narrative materials testifying to their experiences in the Texas Department of Criminal Justice. This ever-growing archive of materials is held at the Texas After Violence Project (TAVP) and a digital collection is in progress at insidebooksproject.omeka.net

The IBP Archive Project is coordinated by aems emswiler, a student in the dual Information School (MSIS) and Women’s and Gender Studies (MA) programs at UT. aems has worked with IBP since 2012 and as an Archival Fellow at the Texas After Violence Project since 2017.

The exhibit was installed by UT Information School students and Society of American Archivists (UT-SAA) members aems emswiler and Alyssa Anderson, and long-term preservation of the collection is supported by a UT Student Government Excellence Fund Grant. It will be on view in the Perry-Castañeda Library during regular hours through February 22.

Interested in learning more about the archive project or possibly being involved? contact: aems@texasafterviolence.org. There are volunteer and internship opportunities for iSchool studies, in particular SAA-UT members, archives track students, and students who are invested in diversity, inclusion, and social justice in archives.

 

 

 

Kids and Queens: Drag Queen Story Time Comes to the PCL

Drag Queen Tatiana Cholula visits the PCL to read children’s book in order to promote positive roles models in queerness and gender fluidity. (link from Daily Texan. Photo Credit: Dakota Kern | Daily Texan Staff)

Small children running around the PCL’s UFCU Room is not a normal sight on a Tuesday morning. Neither is a drag queen dressed up in a gown and full make-up. But on November 27, the Perry-Castañeda Library brought them together for a special story time event. Tatiana Cholula read picture books to a crowd of about 20 small children and their parents. UT faculty, staff, and students joined in and took a seat on the floor to hear Miss Tatiana’s stories.

Drag Queen Story Time is a national phenomenon, and it is exactly as the name suggests – drag performers read picture books aloud to groups of small children, their parents, and adult drag fans. It has been a huge hit at public libraries across the country, and when our friends at Austin Public Library hosted their own Drag Queen Story Time event, they had to turn folks away because their room was at capacity!

While Drag Queen Story Time is not a typical event hosted by an academic library, we thought it sounded like so much fun that we had to give it a try. The PCL has an extensive Youth Collection, including a lovely selection of new and notable picture books. Faculty and students use the Youth Collection for research in education, cultural history, and art, and many faculty and staff with children check out these books for leisure reading. Because November is National Picture Book Month, it was the perfect time to hold this event.

We partnered with UT’s Gender & Sexuality Center to find a drag performer, and they directed us to Tatiana Cholula, a former UT student, who is popular in the local Austin drag scene. Miss Tatiana immediately was enthusiastic about the event, and she picked out three picture books from the PCL’s Youth Collection that featured LGBTQ+ characters and characters of color.

We are proud to have brought visibility to gender diversity and the joy and fun of drag performance to the library. The event also encouraged young children to be themselves, no matter their gender, and showed them a glamorous, queer role model. We received enthusiastic feedback from parents and students who asked us to host the event again, and Miss Tatiana said, “Showing my art to a much younger audience made my heart so full.”

 

 

Upgrading the Fives

“They must often change, who would be constant in happiness or wisdom.”

So said Confucius.

We take that sentiment and the suggestions of our users to heart – for the sake of happiness and wisdom, among other things – especially over the summer break when there’s time and space to do so. Such was the case again this summer, and now later this fall, there will be a unveiling celebrations to mark the changes to pair of library spaces.

The less prominent of the two renovation projects occurred in the Perry-Castañeda Library (PCL), and is the extension to an earlier project that took place on the library’s most popular floor. The Collaborative Commons is the bustling hub of late hours study and community on the fifth level of the building that is designated for noise and activity that isn’t traditionally associated with the pastoral atmosphere of a library.

In 2013, a section spanning the length of the window wall on the fifth floor overlooking the heart of campus was renovated to include open-area technology access, additional power outlets, a forest of mobile whiteboards and comfortable, flexible furniture. What was formerly a dull and dank monotony became the Collaborative Commons and has remained a popular gathering area for PCL denizens. The current project connects the original renovation to an even larger area on the opposite side of the building to further expand technology and utility access, and to replace the ancient monolithic furniture of a bygone era and carpet so aged and experienced that it bears no further mention in good company.

The second space refresh came out of a renewed affection for libraries that was manifested as a student and faculty protest about the removal of books from the Fine Arts Library (FAL). Surfaced during the discussions of how best to serve the community of the College of Fine Arts and users of the FAL were critiques of the current state of the fifth floor of that library where the physical collections are housed. That input and some extensive discussions with CoFA community stakeholders resulted in a punch list of improvements that would make it a more productive and usable space. Now, visitors to the fifth floor at FAL have space for (and eventual access to) additional physical materials, enhanced Wi-Fi performance, more access to power outlets, better furniture, new carrels and the fresher feel that results from new paint and the removal of 40-year-old carpeting.

Judging from the initial reactions to the changes, we’ve met the first criterion of the Confucian aphorism. Only time will tell if we manage the second.

If you haven’t had a chance to visit the updated spaces yet, there will be a couple of opportunities to see them as part of upcoming housewarming events hosted by the Libraries with Provost Maurie McInnis, who’s office helped to fund the efforts. Join us Tuesday, October 23, to fête the Fine Arts Library refresh, and Wednesday, November 14, for a party on fifth floor of the PCL.

 

What Summer Break?

Summer on the Forty Acres is in contrast with the rest of the academic calendar in some pretty noticeable ways: herds of parentless campers crisscrossing campus in a clockwork dance; roving bands of noisy Boys State gangs meandering about on a break from their future leadership training opportunity at the Capitol; summer school denizens either rushing to finish out their college careers or putting in the extra work to secure enrollment for the fall semester; facilities workers renewing spaces around campus to extend the life of buildings after another semester of age and wear by an active community; and there’s way less traffic.

We’ve mentioned it before and this year is no different — the summer is when the Libraries work hard through three months of relative calm to push through projects and initiatives that are too disrupting for the long semester, or need to be ready when the full body returns to campus.

A robust semester of discussion about the Fine Arts Library generated approval in late spring for a renovation project to improve the fifth floor of the library to support the needs of students, faculty and researchers in the College of Fine Arts. The project is in its early stages, but will result in, among other things, enhanced and expanded shelving, improved technology support and updated furnishings and carpet. The refresh should be completed by the beginning of the fall semester. Keep up with the changes throughout the project at the Future of the Fine Arts Library page on our website.

Moving from the newest of the library locations to one of the most historic, we received some exciting news about the Life Science Library, too. The Hall of Texas — the west side twin to the east side Hall of Noble Words reading room — has been returned to the care of the Libraries, and work has begun to return it to its former glory. Empty shelves that were partitioned off to provide a home for the Herbarium will soon be repopulated, and the room will provide a companion reflective space for student study and community in one of UT’s most iconic buildings.

The habitants of PCL’s fifth floor will be happy to return in the fall to a development of the Collaborative Commons that exists on the north end of that level. A pilot refresh occurred several years ago to upgrade the aging furniture carpets and technology support, and additional improvements will expand the enhancement of the study and collaborative space into a section on the opposite side of the area.

More information on these projects to come throughout the summer.

 

Why Austin’s new Central Library is a vision for the future

This commentary originally appeared in the Austin American-Statesman, Wednesday, December 06, 2017.

The Austin Public Library recently opened its spectacular facility with much fanfare to respond to a diversity of needs in the Austin community. Transformed from a traditional library filled with books and other sources of information including media, the new open design sets itself apart as a new standard to address user needs in the 21st century. The timing of the opening of the new Austin Pubic Library is a perfect opportunity to highlight the resurgence of the central role of libraries in their respective communities, whether public, academic or school libraries, as they rethink their relevance amidst fast-paced changes.

Opening of the Austin Central Library

In an information society like ours, libraries are critical to fill equity gaps in society by democratizing access to information, education, skills training and job placement. Simply put, the Austin Public Library epitomizes how libraries elsewhere can be improved to better serve their populations.

The strength of libraries is, after all, their relationship to their communities, whether public or academic. They are centers of learning, social gathering and creativity usually in central spaces, a premium in most communities and on university campuses. The Austin Public Library has not disappointed. In some respects, it is the library of the future and will meet a multitude of needs including shared learning spaces, the technology petting zoo, the innovation lounge, the children’s creative commons and the reading porches.

In a nutshell, libraries must rebrand themselves as technology-rich learning centers. The rapid rate of technological changes, coupled with new user expectations, have accelerated libraries’ transition from mediated services to unmediated services. From online catalogs, to self-checkout machines, to room reservations and laptop checkouts, users can now independently use and reserve library resources that extend well beyond books. And, the old rules don’t work in the new environment. For instance, food and drink, cafes and gift shops have become normal features in libraries.

Makerspace at the Austin Central Library.

Notwithstanding the difference in the primary communities they serve, different types of libraries have implemented changes that are consistent with new needs and expectations. At its opening, Austin Mayor Steve Adler described the Austin Public Library as the “cathedral of Austin.”

A national conference called “Re-think it: Libraries for a New Age” will soon bring together academic, public and K-12 librarians, administrators, technologists, architects, designers, furniture manufacturers and educators to the University of Texas. Together, they will collectively rethink the increasingly important role libraries play in the communities they serve.

Austin Central Library.

In some ways, rethinking libraries will mean collapsing old paradigms and sacrificing some of the nostalgia that we may have for paper and silence. If libraries are to realize a future potential, they’ll need to play a significantly more active role in creativity and productivity processes. The library is no longer a place to worship books; rather, a library, to modify the famous metaphor of Socrates, is the delivery room for the birth of ideas.

Austin isn’t the first city in recent years to invest in new library construction. Structures in Seattle and Minneapolis are notable recent examples of significant public reinvestment in libraries as an integral part of the community. The 21st century offers a renaissance period for libraries and library professionals to imagine the possibilities for the future. The Austin Public Library exemplifies a pioneering model in Texas for other municipalities to position their libraries as instruments of social empowerment. The time is now.

 

 

 

Lanina Uses Foundry Time to Tell Herstory

Early in November, the Foundry makerspace at the Fine Arts Library welcomed its second artist-in-residence, Russian-born American multimedia artist Yuliya Lanina.

Lanina’s deeply personal work spans the universe of media — painting, sculpture, video, animatronics, performance — and resides in a space where whimsical imagery dances in a veil of melancholic undercurrents like children’s tales if viewed a lens of Heironymous Bosch.

Components of Lanina's "Herstory".
Components of Lanina’s “Herstory”.

Lanina spent the better part of her time at the Foundry working on a collection of animatronic projects, from doll to human-size in stature, that are intended to interact with the viewer, with sensors that activate motion and audio when a viewer is in proximity.

Lanina focused most of her time in the Foundry on one project — “Herstory” — a human-sized animatronic doll with a face cast (3D printed) from the artist’s own, which intends to explore gender and cultural identity through the sharing of awkward anecdotes and stories that challenge the way that gender is perceived. Lanina presented a public talk focused on the project, but covering her other works, as well, as part of the residency.

Yuliya Lanina presents a public talk at the Fine Arts Library.
Yuliya Lanina presents a public talk at the Fine Arts Library.

Lanina’s art has been exhibited in such museums and institutions as the Seoul Art Museum, Moscow Museum of Modern Art, Ludwig Museum (Cologne), the Cleveland Institute of Art, and Galapagos Art Center in Brooklyn. She’s received honors that include fellowships and scholarships from Headlands Art Center (California), Yadoo (New York), CORE Cultural Funding Program (Austin, TX), BluePrint/COJECO (New York City), TEMPO (TX) and an honorable citation from New York State Assembly.

She holds MFA in Combined Media from Hunter College, CUNY, New York and a BFA in Painting and Drawing from Purchase College, SUNY.

Another of Lanina's animatronic projects in the Foundry.
Another of Lanina’s animatronic projects in the Foundry.

Funded by donor Kirby Attwell and COFA, the artist-in-resident series brings notable multi-media artists to Austin for a week at a time for workshops with students, lectures for the public and a chance to pursue their own art on the advanced equipment in the Foundry. The previous artist-in-residence at the Foundry was Israeli American contemporary media artist Yael Kanarek.

Read more about Yuliya Lanina at the fantastic new Austin arts magazine Sightlines recently launched by veteran area arts writer Jeanne Claire van Ryzin.

 

 

 

New Design Program Space Opens at FAL

On Thursday, October 12, representatives of the Libraries joined College of Fine Arts Dean Doug Dempster and Provost Maurie McInnis to fete the opening of space on the fourth floor of the Fine Arts Library redeveloped to serve as a home for the newly announced School of Design and Creative Technologies.

Provost Maurie McInnis with Vice Provost Lorraine Haricombe.
Provost Maurie McInnis with Vice Provost Lorraine Haricombe.

The renovation project, which took place over the summer, resulted in the creation of state-of-the-art classrooms with adaptable technologies, a high-tech teaching lab, dedicated design studios, an audio studio, seminar rooms and faculty offices to serve a program geared to preparing students for careers in professions that require working knowledge of design technologies.

The new school will be led by design industry thought leader Doreen Lorenzo, who is the founding and current director of the Center for Integrated Design, and will focus on educating students for creative professions in heavy demand across a wide range of industries. Students will study designing for health, designing for artificial intelligence, creative technologies in theater and music, entrepreneurial ventures and cross-disciplinary design thinking methodologies.

New space for the School of Design and Creative Technologies

The space is complementary to the Foundry — the maker space launched on the entry level of the library in 2016 — creating a new opportunity for libraries to serve as a multipurpose platform for the interaction of information resources, classroom learning and creative realization.

“Co-locating a vibrant teaching space in the library with the tools for creativity mere footsteps away collapses the distance between resources and classroom and provides the opportunity for the library to be an even more active partner in the learning ecosystem,” says Vice Provost and Libraries Director Lorraine Haricombe.

The library of the future starts with infrastructure

This commentary appeared in the Houston Chronicle, August 26, 2017.

Ask what the campus library does and many will say, “It provides access to books.” Looking toward the future, if libraries are to succeed, they will need to increase investment in services that extend beyond such user assumptions. Libraries should invest in virtual spaces that complement existing technology, unique collections, and content expertise, and library space as a concept will need to be redefined to accommodate work in new arenas.

In a 2015 AACU survey employers reported that they believe only 27 percent of recent graduates are proficient at written communication and even fewer are “innovative/creative”. When thinking about this in concert with student impressions of campus technology in a 2016 ECAR study, the library must contribute to both creative and deepened use of technology in the classroom. Leading students into virtual environments to create research products, utilizing classrooms designed with multiple screens for active small group work, and helping students manage work with the use of project management tools all present opportunities for rich collaborative teaching partnerships between librarians and faculty.

It’s also important for libraries to invest in infrastructure to support web publishing platforms, virtual reality, makerspaces, and large visualization walls that complement existing university resources. Integrating these technologies into the classroom experience will challenge us all to think in new ways about where and how learning occurs. Libraries can provide support to students and teachers as they engage with, critically examine, and build community in and around these spaces. But in order for this to occur, a shift in the way people conceptualize library spaces and services has to occur. By working in new environments, libraries can help students improve communication and develop critical thinking and digital literacy skills that will serve them in all areas of their lives.

In order for us to be successful, campus level administrators have to provide a seat at the executive table for library leadership. Increasing the visibility of challenges being faced by libraries sheds light on the complexity of our current operating environments. Sharing information about the value of library services, and about staffing and IT infrastructure needs, provides an opportunity for those that are invested in the library to ask questions about future directions and provide input on anticipated needs.

Libraries are increasingly becoming key testing grounds for innovative classes and research projects that take advantage of emerging technologies. Administration can demonstrate support for these innovative faculty-library collaborations by providing financial, administrative, and moral support for departments that are attempting to reinvigorate the curriculum. Libraries are not operating in the same way that they were five years ago, and it is imperative that administrators see and fully understand the ways in which our services are evolving, and the ways in which our services provide pathways for new ways of teaching and learning.

Library leaders, similarly, need to fully understand the challenges faced by library staff as they revise organizational and operational models to accommodate new working environments. By providing services in hybrid environments, libraries are demonstrating their capacity to play a key partner role in the teaching and learning process in higher education. This role can advance the critical inquiry and discourse skills of our students, and can contribute to student success post-graduation.

So much of what we think about when we think about our students after graduation is focused on success in the workplace, but at a higher level, many in academic communities are concerned with the development and evolution of civil society. As we expand library services more and more into virtual spaces, we will increasingly ask our communities to redefine their understanding and expectations of our role in developing capacity to engage in dialogue. By investing in the changing landscape of libraries, we are also inviting them to adapt to the ever-evolving landscape of communication and civic engagement.

Amber Welch is the head of technology enhanced learning for The University of Texas Libraries.