Category Archives: Staff

Affordable Education Champion: Erin Reilly

In celebration of Open Education Week 2023, the Senate of College Councils, the Natural Sciences Council, and UT Libraries partnered to solicit nominations from students across campus to recognize instructors who increased access and equity by selecting free or low cost course materials for their classes. We’ll be recognizing a few of those nominees this week as Affordable Education Champions!

Affordable Education Champions are instructors who assign free or low cost resources — like textbooks, websites, films, and more — for their courses. Sometimes they author their own materials, and sometimes they’re able to reuse free or low cost work created by others. We celebrate their commitment to fostering access to high quality education at the lowest possible cost barrier for their students. 


Today, we recognize and thank Prof. Erin Reilly, who was nominated as an Affordable Education Champion for ADV 365, Audience Development and Engagement.

“​​Erin Reilly is a creator, educator, and strategist with 20 years of experience inventing new approaches, products, services, and experiences about storytelling, engagement, and learning through immersive technology. As an educator, Erin currently is Professor of Practice in the Stan Richards School of Advertising and Public Relations, as well as founding Director of Texas Immersive Institute, the interactive and immersive media hub at the University of Texas at Austin focused on research, projects, and learning the future of media. Erin has been a guest lecturer worldwide at universities and industry conferences. She is an Executive Committee Board Member of the Infinity Festival, member of the Academy of Television Arts & Sciences Interactive Media Peer Group, Past Board President of NAMLE (National Association for Media Literacy Education) and serves on advisory boards, such as SXSW Pitch and PBS children’s programming, Hero Elementary and Emmy-award winning Sci Girls.”

As the first course in the Texas Immersive sequence, Prof. Reilly’s class is designed around experiences, and especially around using technology like virtual reality (VR) and artificial intelligence (AI). “These tools are often too expensive for a student to have on their own, so as a professor — I should ensure they are available for them to use and experiment with…” The student who nominated Prof. Reilly as an Affordable Education Champion appreciated this commitment to putting technology like VR within reach of the students in the class. After reorganizing her class to a flipped model that allowed students time to use these tools, Prof. Reilly noticed that her students understood better what virtual worlds were like and what they could do with them. She wrote “Through weekly sandbox demos, students gain better cognitive abilities of spatial literacy and learn to identify the possible interactions that can happen within a 3D environment whether it is a physical, digital or combination of both.” Because of this focus on using technology collaboratively, the class was also able to come together into a stronger learning community. 

Providing free access to these tools  was the right thing for her students’ learning in this class, but Prof. Reilly also believes in leveling the educational playing field in general. She wrote of her decision to lower the cost barrier for her students  “There are too many things in this world that divide us but as instructors, we can combat this.” In her view “Making education affordable to everyone advances our society…. Making our materials affordable and accessible helps to address the unequal access to opportunities, experiences, skills and knowledge that will prepare our students for full participation in the world of today and tomorrow.”


If you are a faculty member who would like to discuss finding and using OER and other free or low cost course materials in your class(es), please contact Heather Walter, Tocker Open Education Librarian (heather.walter@austin.utexas.edu). 

Affordable Education Champion: Thomas Jesús Garza

In celebration of Open Education Week 2023, the Senate of College Councils, the Natural Sciences Council, and UT Libraries partnered to solicit nominations from students across campus to recognize instructors who increased access and equity by selecting free or low cost course materials for their classes. We’ll be recognizing a few of those nominees this week as Affordable Education Champions!

Affordable Education Champions are instructors who assign free or low cost resources — like textbooks, websites, films, and more — for their courses. Sometimes they author their own materials, and sometimes they’re able to reuse free or low cost work created by others. We celebrate their commitment to fostering access to high quality education at the lowest possible cost barrier for their students. 


Today, we recognize and thank Thomas Jesús Garza, who was nominated as an Affordable Education Champion for E 316N, World Literature.

“Thomas Jesús Garza is University Distinguished Teaching Associate Professor in the Department of Slavic and Eurasian Studies and Founding Director of the Texas Language Center. He teaches Russian language and literature, language pedagogy, and contemporary Russian culture.  He has been traveling to and researching in Russia since 1979 and has lived in Moscow for over six years.  A native Texan, Dr. Garza received his doctorate from Harvard University in 1987. During his more than 30 years at the University, he has received numerous prizes for undergraduate and graduate teaching, including the Texas Excellence Award, the President’s Associates Award, the Harry Ransom Award, was inducted into the University Academy of Distinguished Teachers in 2003, selected for a Regents Outstanding Teaching Award in 2009, and chosen a “Texas Top Ten” instructor by the Texas Exes in 2018. He recently completed a book manuscript on filmic portraits of machismo in contemporary Russian and Mexican cultures and is currently working on a new project on Russian actor and bard, Vladimir Vysotsky in the Americas in the 1970s.”

“No student should ever have to make the choice between buying course books or eating lunch.”

Like many of the other Affordable Education Champions, Dr. Garza recognizes the role accessibility to textbooks plays in promoting equity among the student body. He writes, “The issues of equity and access to a quality higher education are extremely important to me. As [a first generation college student] myself, I understand how challenging undertaking college courses can be, especially when that difficulty is compounded by the excessive cost of books and course materials.” When students don’t have to worry about how they will manage to pay for expensive textbooks, they can focus more fully on the class content. The student nominator for Dr. Garza mentioned that they used the money they saved by not having to purchase textbooks for this particular class to pay for needed medication. This exemplifies the difficult financial decisions some UT students have to make. As Dr. Garza says, “No student should ever have to make the choice between buying course books or eating lunch.”

Furthermore, the student nominator appreciated that the format chosen by Dr. Garza (PDFs uploaded to the class Canvas page) allowed them to go back later to read or reread texts when they had more time to fully appreciate their nuances. They wrote that they planned to return to the texts in the future because of the quality of the discussions held in class and that “[it] made me feel cared for because he understands that we already spend so much money on courses and their materials and that there are ways of accessing wonderful literature without putting any burden on the students. Since a lot of them were in pdf form, I still have the ability to go back and read the ones I loved or save them for when I have time.” Using free materials in courses is a way of approaching teaching in a holistic manner. Students are balancing many responsibilities. Giving them flexibility for how they access texts allows them to engage with the material in the way that works best for them.

Dr. Garza’s class addresses trauma and healing, and the diversity of the readings reflects the many different ways to approach this complex topic. Nevertheless, he was “pleasantly surprised” to discover that many of the texts he wanted to use were already available in digital formats that he could link to in Canvas.


If you are a faculty member who would like to discuss finding and using OER and other free or low cost course materials in your class(es), please contact Heather Walter, Tocker Open Education Librarian (heather.walter@austin.utexas.edu). 

Affordable Education Champion: Deborah Jacobvitz

In celebration of Open Education Week 2023, the Senate of College Councils, the Natural Sciences Council, and UT Libraries partnered to solicit nominations from students across campus to recognize instructors who increased access and equity by selecting free or low cost course materials for their classes. We’ll be recognizing a few of those nominees this week as Affordable Education Champions!

Affordable Education Champions are instructors who assign free or low cost resources — like textbooks, websites, films, and more — for their courses. Sometimes they author their own materials, and sometimes they’re able to reuse free or low cost work created by others. We celebrate their commitment to fostering access to high quality education at the lowest possible cost barrier for their students. 


Today, we recognize and thank Deborah Jacobvitz, who was nominated as an Affordable Education Champion for HDF 342, Development of Psychopathology from Infancy through Adolescence.

Deborah Jacobvitz is the Phyllis L. Richards Endowed Professor in Child Development, Department of Human Development and Family Sciences. “[She] specializes in the field of parenting and social and emotional development in children.  Her research focuses on the links between family relationships, emotions, health, and development, with a particular focus on the transmission of caregiving across generations, attachment security across the life course and the effects of marital conflict on children’s well being. Her studies address how early caregiving experiences shape how we remember, organize and perceive information and the relationships we form with others.  In her work, Dr. Jacobvitz is interested in developing interventions to help families and children in need of support. Her research has been funded by the National Science Foundation, St. David’s Foundation, the Hudson Foundation, the National Cattlemen’s Beef Association, the Egg Nutrition Center and the Hogg Foundation for Mental Health.”*

There is a direct link between Dr. Jacobvitz’s emphasis on free and low-cost materials and her genuine care for those whom she teaches. In their nomination, a student quoted from the course syllabus, “My top priority in this course is YOU and YOUR learning experience” and went on to say that Dr. Jacobvitz was “one of the most caring and selfless professors I’ve met during my time at UT.” Furthermore, they said that since they didn’t worry as much about buying expensive materials for the course, they experienced less stress and were able to focus more fully on the class itself. In other words, having low-cost materials as an option led to the student feeling more engaged in the content and more connected to their professor.

When asked about what led her to choose affordable materials for her course, Dr. Jacobvitz wrote, “I noticed there were students in my class that skipped buying textbooks even though it would hurt their grade because they could not afford them. . . .These students asked if they could purchase older used editions which had out-of-date material.” After she adopted the new approach, she noticed an increase in students being prepared for class, participating in discussions, and performing better on class assignments. 

While she acknowledges that finding and providing free and low cost materials may take a little more time than requiring a traditional (often expensive) textbook, Jacobvitz feels that it was worth it. She also suggests that faculty who teach similar courses at different universities work together to suggest readings and other resources in the public domain. This has the advantage of bringing together an academic community that goes beyond the bounds of UT. Besides the clear benefit to the student experience, Dr. Jacobvitz pointed out that providing these types of materials aligned with her belief in equal access, as students were not prohibited from accessing up to date materials by a lack of funding.

If you are a faculty member who also believes in open access and would like more information about finding OER and other free or low cost course materials, we encourage you to contact Heather Walter, Tocker Open Education Librarian (heather.walter@austin.utexas.edu).

AFFORDABLE EDUCATION CHAMPION: MJ Johns

In celebration of Open Education Week 2023, the Senate of College Councils, the Natural Sciences Council, and UT Libraries partnered to solicit nominations from students across campus to recognize instructors who increased access and equity by selecting free or low cost course materials for their classes. We’ll be recognizing a few of those nominees this week as Affordable Education Champions!

Affordable Education Champions are instructors who assign free or low cost resources — like textbooks, websites, films, and more — for their courses. Sometimes they author their own materials, and sometimes they’re able to reuse free or low cost work created by others. We celebrate their commitment to fostering access to high quality education at the lowest possible cost barrier for their students. 


Today, we recognize and thank MJ Johns, who was nominated for their CS 303E class, Elements of Computers/Programming. “MJ Johns (they/them) received their M.E.T in entertainment technology with a concentration in game design from Carnegie Mellon University and their B.A. in computer science from The Ohio State University. MJ is a mobile app developer, game and experience designer, and founder/director of the indie game studio Astire Games.”

In an email, Prof. Johns shared the reasons they create affordable courses: “When I was in college I was working part time and paying my own way, and there were several occasions where I had to choose not to take a class I wanted because the materials required were too expensive. I don’t want any student to choose not to take my class because they can’t afford the materials or textbook.” They elaborated on their process for identifying and creating materials, writing, “I do a lot of research to find free resources for students, and I also create a lot of them myself (I always try to include a mixture of video and reading sources to improve accessibility).” This hard work was reflected in the student nomination, which was especially appreciative of the materials Prof. Johns created themself and of the breadth of materials they assigned. 

If you’re looking to make a course more affordable, Prof. Johns has some advice. They recommend to “look for partnership opportunities around campus where such resources and materials could be offered to students for free – the campus libraries and labs have been very supportive and helpful whenever I have tried to make this work.” With partners like the libraries and other campus units, faculty can find access to book chapters, scholarly articles, and even software and hardware needed for the course – all for free for the student. “As for textbooks, my advice is to find out if there are websites or articles that offer similar concepts without the price barrier.” Prof Johns concluded by reiterating their commitment to creating affordable courses, stating, “It takes a bit of extra effort to make sure there are options for students, but in my mind it is well worth the extra time because there will be students who couldn’t take your class otherwise!” 

Need help finding OER and other free or low cost course materials? Contact Heather Walter, Tocker Open Education Librarian (heather.walter@austin.utexas.edu). 

Affordable Education Champion: Dr. Kiril Avramov

In celebration of Open Education Week 2023, the Senate of College Councils, the Natural Sciences Council, and the Libraries partnered to solicit nominations from students across campus to recognize instructors who increased access and equity by selecting free or low cost course materials for their classes. We’ll be recognizing a few of those nominees this week as Affordable Education Champions!

Affordable Education Champions are instructors who assign free or low cost resources — like textbooks, websites, films, and more — for their courses. Sometimes they author their own materials, and sometimes they’re able to reuse free or low cost work created by others. We celebrate their commitment to fostering access to high quality education at the lowest possible cost barrier for their students. 


Today, we recognize and thank Dr. Kiril Avramov, who was nominated as an Affordable Education Champion 14 times by students in his EUS 348 class, Intelligence and Espionage in the Eastern Bloc (cross-listed as GOV 324E and REE 335). 

“Kiril Avramov is currently an Assistant Professor at the Center for Russian, East European and Eurasian Studies and a non-resident Fellow to the Intelligence Studies Project (ISP) at the University of Texas at Austin. 

Previously he was the Acting Vice-Rector for International Relations and Research at the New Bulgarian University (NBU) in Sofia, Bulgaria and an Assistant Professor of Political Science at NBU. He studied previously at Gustavus Adolphus College (USA/MN), the University of Aberdeen (Scotland), University of Sofia (Bulgaria), Central European University (Hungary), and NBU. He taught in the Department of Political Science at the University of Sofia until 2005 and, from 2006-2010, was also the Director of the international consultancy and research institute ‘Political Capital’ in Bulgaria. In 2010, he was appointed as the Director for International Relations of Political Capital at the firm’s headquarters in Budapest. Dr. Avramov was a Fulbright Senior Visiting Research Scholar at the Center for Russian, East European and Eurasian Studies (CREEES) at the University of Texas at Austin in 2015-2016. He earned a full scholarship for his PhD research at the University of Sofia and received an ‘Open Society Institute-Sofia’ scholarship for his year-long PhD specialization at the Central European University in Budapest.”*

Dr. Avramov, who shared his thoughts on this course with us via email,  called EUS 348 “a course that is an actual labor of love that deals with meaningful and diverse topics that require a wide array of core theoretical and specific issue-focused texts, multiple audiovisual materials, and an AI discussion platform simultaneously to provide relevant context to a very diverse student body.” This variety of sources could become prohibitively expensive, so as one student noted in their nomination, “He [Dr. Avramov] retrieved a mass amount of readings for us, free of cost.” For Dr. Avramov, this strategy was intentional. “To keep the balance between narrowing the scope and the number of sources and keeping the price at a minimum, the natural choice was to seek, combine and incorporate free or affordable source materials.” Students recognized and appreciated this work, noting that the low cost of this course allowed them to buy other textbooks, to fund general living expenses, and, as one student wrote, “I could save money as I’m about to graduate and need to start having money to live on my own.” Students were required to buy one affordable program and found it an integral part of the course. According to one student nomination, “The one program we did have to buy has been very impactful in facilitating conversations with our classmates.”

The experience of teaching this intentionally affordable course has made Dr. Avramov a believer in creating courses this way where possible. He wrote, “Even though crafting a course syllabus based on free or accessible source materials could be taxing in terms of time and effort investment, the results from this investment are more than worth it. I firmly believe that easily accessible quality information does transform lives for the better!” 

Need help finding OER and other free or low cost course materials? Contact Heather Walter, Tocker Open Education Librarian (heather.walter@austin.utexas.edu). 

*Biography of Dr. Avramov from https://liberalarts.utexas.edu/slavic/faculty/kaa2656

Staff Highlighter: Haleigh Wyrostek

Meet Haleigh Wyrostek (Hay-Lee Why-Ross-Tech), PCL User Services Coordinator, and mostly landlocked marine biologist…


What’s your title, and what do you do for the Libraries?

User Services Coordinator (Sr. Library Specialist) at the PCL. I supervise the student assistants of the check-out desk and other various circulation and reference-based tasks.

What motivates you to wake up and go to work?

The student employees at the desk! Without doubt.

What are you most proud of in your job?

The relationships I’ve made with my colleagues and the students who work at the desk.

What has been your best experience at the Libraries?

At the risk of sounding like a broken record, the sense of community I’ve gained through working here is the best part of the experience. With my coworkers, assuredly, but also with the students and faculty members I interact with at the desk. Everyone has opened their hearts to welcome me and that is not easy to do. I am very grateful, thank you everyone.

What’s something most people don’t know about you?

I ride motorcycles and scuba dive.

Favorite body of water? Why? (Sorry…this is a bit of cheat question.)

Atlantic Ocean! I’ve visited the ocean (mostly in Florida) my whole life and quickly became enamored. I actually got my BS in marine biology because of my love for the ocean.

Dogs or cats?

Dogs

Favorite book, movie or album?

Sooo hard.

Author – Anne Rice

Movie – Pride and Prejudice (2005)

Album – Parachutes by Coldplay

Cook at home, or go out for dinner? What and/or where?

Cook at home, mac and cheese!

What’s the future hold?

Due to the big changes I’ve experienced in my personal life lately, I take it day by day. I’ve been thinking about grad school. In terms of work, I look forward to learning more about the inner workings of the organization and its role in the university community overall.  I dream of strengthening the relationships between circulation staff and librarians. 

Staff Highlighter: Mabrouka Boukraa

You have to be a pretty resourceful human to work in HR, and it’s important to know who to turn to when you need some of those human resources.

Get to know Mabrouka Boukraa – who is closing in on a year at the Libraries, and has already made an impact.


What’s your title, and what do you do for the Libraries?

My title is Libraries Human Resources Representative.  My main focus is overseeing all student and hourly employment at the libraries, but I also assist with recruitments and a myriad of other HR tasks.

What motivates you to wake up and go to work?

I work with a great team and the work I do really supports other people, especially students.  I benefitted a lot from student employment when I was an undergraduate and it’s nice to be able to help others do the same.  I also like learning about the interesting projects other people are working on and the variety of materials and collections that exist across the libraries.

What are you most proud of in your job?

In my job I am proudest of the student wage increase implemented this past spring.  Although it was a stressful project for me it really felt great to be able to make a meaningful change.

What has been your best experience at the Libraries?

Hmm. Hard to pick!  I would say I have really enjoyed the staff events, such as the plant sale and the cookie party.  UTL has a lot of talented gardeners and chefs!

Which do you prefer: on campus or remote? Why?

I like the mix that hybrid offers.  Commuting is very time-consuming so it’s nice to have that time back when I’m remote, but I also like being in the office to interact with people face-to-face.  


What’s something most people don’t know about you?

For a variety of reasons with which I will not bore you my parents did not have a crib when I came home from the hospital as a newborn.  As a result I spent my first few nights at home sleeping in a drawer.  

Dogs or cats?

Dogs in theory, cats in practice.

Favorite book, movie or album?

My favorite movie is Disney’s Robin Hood. 

Breakfast, lunch, dinner, dessert? What’s your favorite food or dish?

Olives are my all-time favorite food!  Not the canned variety, though.

Where do you see yourself in ten years?

I see myself on a beach, possibly napping.

Meng-Fen Su Honored with Emerita

In recognition of her 20 years of excellent service to the UT Libraries, President Jay Hartzell granted former East Asian Studies Liaison Librarian Meng-fen Su “Emerita Status,” an honorary designation conferred upon retirees to recognize their contributions and accomplishments over their university careers.

Meng-fen came to UT Libraries in 2000 after serving as a cataloger at Ohio State and at Harvard-Yenching Library. 

During her tenure at university, the East Asian Studies collection has more than doubled in size (from 91,000 volumes to 190,000) and has been carefully curated to create a more representative balance between Chinese, Japanese and Korean materials. 

Her reserved demeanor belies the fact that she was an expert at networking to bolster resources. For example, Meng Fen established the first Taiwan Resource Center for Chinese Studies in 201 by building a collaboration between the Libraries and the National Central Library in Taiwan. She submitted multiple successful grants to garner support for both physical (Reference Materials Distribution Program) and digital (Korean Studies e-Resources grants) materials from the Korea Foundation, and also forged relationships to receive publications from research institutes throughout East Asia – the Academia Sinica, the National Museum of Taiwan Literature, Waseda University and the Korean Film Council, to name a few.  

Congratulations and thanks to Meng-fen Su for her devotion to her work on behalf of the university and to the Libraries.

Staff Highlighter: Meryl Brodsky

These Libraries’ are nothing without the folks who keep the ship on course, even in stormy weather.

Meet Meryl Brodsky, Liaison Librarian for Communication, who joined the Libraries in September 2019, just before a storm….

What’s your title, and what do you do for the Libraries?

My title is Moody College of Communication & School of Information Librarian. I work with faculty and students from both of these schools to help them with research and classes. I teach information and data-related classes and workshops, create learning materials, and select materials for our collections. 

What motivates you to wake up and go to work?

I am constantly learning, whether it’s about student or faculty research projects or new technology, I get to learn new things every day.

What are you most proud of in your job? 

I recently co-edited a book with a former colleague on Data Literacy, that is teaching people to find, evaluate, use and manage data. The ACRL Data Literacy Cookbook will come out in about a year.

What has been your best experience at the Libraries?

My best experiences have all been working with people, whether they are colleagues, faculty, or students. I really enjoy co-creating with others.

Which do you prefer: on campus or remote? Why?

I have a lot of experience in remote work from past employment so I am pretty comfortable with remote, though I also like the energy of being on campus. 

What’s something most people don’t know about you?

Paper quilting by Meryl Brodsky

I have a keen interest in paper and card making. I’ve been obsessed with something I call paper quilting, that is cutting paper to create quilt patterns. 

Dogs or cats?

Cats, though right now, it’s just one, Tigger, who makes an occasional Zoom appearance.

Favorite book, movie or album?

Book: The Snow Leopard by Peter Matthiessen

Breakfast, lunch, dinner, dessert? What’s your favorite food or dish?

 Breakfast: Coffee!! Though, coffee is good any time.

Where do you see yourself in ten years?

I hope to be upside down, have mastered a headstand.

Focusing on User Experience with Melody Ethley

The lion’s share of what libraries do requires a fundamental attention to the experience of the researcher, scholar, student, faculty or patron who engages either in-person or online with resources, services, spaces and expertise. That experience of the user can have a profound effect on the quality and efficacy of the work being pursued. With the growth of personal technologies and the development of user-centered design, there’s been a growing movement to place a greater emphasis on user and customer experience in all manner of industry, and libraries have begun to incorporate this strategy into their own operations with the enlistment of User Experience and Content Management experts.

The UT Libraries recently hired its first User Experience Designer, and we sat down with Melody Ethley to learn a bit more about what she will bring to improve the experience of all who enter the Libraries, be that through a door or a browser.


Tex Libris: What’s your background, and how did you get into user experience (UX)?

Melody Ethley: My background is in computer information systems. I was first exposed to User Experience design during my undergrad years. I was still trying to figure out what I’d like to do. After graduation, I had an opportunity to intern at the Library of Congress (LOC) and that was really such an invaluable experience. It was so hands-on, and I learned from a lot of well-versed UX professionals. And I also appreciated having that exposure in the library, which I had never even known about as an option for a career. After my time at LOC, I did some independent work and sought out small business owners to help them develop their websites with a UX focus. I tried to implement my processes while also considering that they don’t really know much about UX. I was eager to continue to follow the path that I was on in pursuing a career in this field and making sure that I was still moving forward while the world was kind of falling apart. I started at UTL in the summer, so I’ve been here for a few months now.

TL: Tell me a little bit about the law.gov project that you worked on at the Library of Congress (LOC). What was it like being involved in a project that big coming fresh out of out of college into this internship?

ME: It was very intimidating, I will say. And didn’t realize how big the project was until I was working on it. I was on a team of about 12 people all doing UX within their own projects at the library. My direct supervisor was the lead experience designer on law.gov at the time. I was brought in as a user researcher and content strategist to help facilitate usability studies and synthesize data from our findings. My integration into the project was very quick, you know. I did a lot of research on how various topics were found on the law.gov landing page, because there was a concern with important content being buried under the menus. And if you have ever visited the law.gov website – like many library websites – there’s a lot of content to sift through. We wanted to figure out how our novice and power users were navigating the Law.gov website and organize the content in a way that everybody could find the information that they needed.

It was a fun project. I got to sit in the Law Library and recruit participants to do our study, which was really interesting. I had to be very strategic in when and how I approached people. At first, it was a little nerve-wracking, because I didn’t want to interrupt their studies, but I was also motivated to gather as many participants as I could. I am a people person, and I’m comfortable with approaching people I don’t know, so it was right up my alley to just go in there and recruit folks for our study.

Later in the project, I inherited the content inventory, which was a big undertaking. I didn’t even realize until after I was finished with this internship that there were over 30,000 items that I helped to capture for the law.gov redesign. I spent weeks revising the existing content inventory and while it was a tedious task, I found a lot of interest in the artifacts that I uncovered while I was working on it. I captured every piece of content that I encountered – any internal and external pages, pdfs, collections, events, you name it. The Type A personality in me had to make sure any and everything was in that spreadsheet. So, at times it was like, ‘oh man, this is a lot, this is a lot.’ But I feel like I was able to kind of truncate it and break it down in a way that wasn’t too overwhelming. And then I realized that I enjoyed working within the realm of content strategy and it became an area that I wanted to explore more about in UX. It’s just another element under the big umbrella of things that you can do in this industry. 

TL: Do you think the LOC experience provided any preparation for coming to work at the UT Libraries?

ME: Oh, definitely. I didn’t have that experience working in a library coming into the UX profession. That was one thing that I was excited about when I applied here. My previous experience in a library helped me realize how meaningful my work could be in this space, and the idea of impacting so many people who are striving to reach their educational goals brings me so much purpose. And having that hands-on experience in a larger organization was great, because if I hadn’t had that experience then I would have been mostly relying on my independent projects with the smaller organizations which might not have served me as well in this role. I think that my experience at LOC gave me the reassurance and confidence in my capability to do the work at the caliber that it needs to be done.

TL: Does the approach to UX differ for an organization like a library?

ME: I would say that UX is fairly the same across all industries. Of course, there are nuances, but the core concept and idea remain the same – to deliver a delightful experience to the user. UX in the library is going to be very similar to UX in a private organization. When I think of UX, I think of how I can bring together the needs of the user, the needs of the organization, and the constraints of a specific product that I’m working on. And when I say users, I’m thinking of all my users – so here at the Libraries that is staff, leadership, our patrons. Then how can the organization benefit from the work that I’m doing, even if it’s just in the smallest way? I think all three of those components are what embody UX at its core. And of course, considering that there are nuances in everything it’s difficult for me to pinpoint right now, but I’m sure I will gather these things as I navigate my first few projects.

I’m excited to spread UX around the organization and to inform everybody about all the possibilities of UX. I feel like there’s still kind of like a foggy notion about it, you know. I’m going to be working a lot on the library website and to make sure that our resources and services are useful, and accessible for not only our patrons but for our staff too, because as I see my role, everybody is my user, not just the students – it’s also my colleagues, leadership, and really anybody who has a stake in the Libraries. I think about how I can make each person or group of people’s lives a little bit easier with the work that I do.

TL: That’s good because I generally just make their lives more complicated with what I’m asking them to do – kind of like this right now.

ME: That’s why we’re on a team. Hot and cold.