Meet Discovery Services Librarian Alisha Quagliana, who operates behind the curtain to make sure users can get to stuff, wherever they are.
What’s your title, and what do you do for the Libraries?
Discovery Systems Librarian, I manage our discovery system (Primo) as well as other systems related things within Alma and dealing with electronic resource access and discovery. I also manage the ticket system for access issues.
What motivates you to wake up and go to work?
Coffee? Seriously, I like figuring things out so between resolving access related issues and figuring out ways to get our systems to work better for us I spend a lot of time on puzzles, which I love.
What are you most proud of in your job?
I’m really proud of the ticketing system and the various desks we have now. We were early in setting up a system like this, 2009, and now we’ve migrated it to JIRA so it’s a real ticketing system. It really helps me resolve issues and spot trends so much faster.
What has been your best experience at the Libraries?
I think our migration to Alma and Primo was a great working experience. I learned a lot about other areas of the library and got to work closely with folks I hadn’t before and we forged a great team.
What’s something most people don’t know about you?
Most people probably don’t know that I ride in a Mardi Gras krewe in New Orleans. It is a ton of fun!
Dogs or cats?
Both, but I only have a dog now.
Favorite book, movie or album?
I read so much I cannot possibly pick a favorite book. I’m actually listening to The Godfather right now, it’s been many years since I’ve read it, and the audio version is very compelling. I’m really enjoying it.
Cook at home, or go out for dinner? What and/or where?
Both. Spaghetti and meatballs is one of my go to dishes to make. And our go to restaurant is probably Odd Duck since we can walk to it.
What’s the future hold?
Immediate future for me is Mardi Gras! But long term I’m looking forward to getting some overdue clean-up projects completed and working on getting more of our cultural heritage materials into the discovery system.